Facilities and Maintenance Technician
Bordon, GB, GU35 9GQ
asmodee is a global leader in tabletop games, committed to bringing people together through great games and amazing stories. Listed on the Nasdaq Stockholm, we are headquartered in France, and our team of more than 2,200 people work across the globe throughout our wholly owned creative studios, distribution businesses, and the functions that support them. We offer one of the world’s largest catalogs of tabletop games, featuring iconic titles like CATAN®, Ticket to Ride®, Dobble/Spot it!®, and Exploding Kittens®. With a blend of in-house creations and games from our partners, our portfolio spans hundreds of games across digital and physical platforms.
As an employer of choice, we champion inclusivity, growth, and recognition, fostering a workplace where everyone feels valued. Joining us means shaping unforgettable gaming experiences while contributing to a more sustainable, connected world.
Discover how our people, games, and sustainability initiatives are making an impact and shaping the future of tabletop gaming.
Join us in finding your seat at our game table!
Job Summary
This position supports the Facilities and Engineering Manager in ensuring that all building and equipment technical requirements are effectively managed, either directly or through external suppliers, with a strong focus on warehouse hardware and automated systems. The role is key to maintaining the highest standards of operational performance across all systems and equipment within the Facilities and Engineering Department’s remit.
Requirement for out-of-hours working for site callouts, emergency equipment repairs and scheduled maintenance requirements outside of operational hours. Typically, scheduled maintenance requirements may include but not limited to four Saturdays a year and two 1PM-10PM shifts four times a year.
What does this role Involve
Warehouse Systems & Equipment
• Work alongside the Facilities and Engineering Manager to maximise uptime of warehouse automated systems through planned maintenance, fault diagnosis, issue resolution, and repairs.
• Collaborate with supplier technical teams to identify root causes and implement preventative solutions.
Facilities Management / Maintenance
• Support the maintenance and operation of core building systems, including electrical and mechanical infrastructure, HVAC, sprinkler and fire protection systems, security alarms, access control, and lighting controls.
• Conducting the maintenance of all warehouse and office related ancillary systems.
• Conduct or arrange preventative maintenance and repair of all equipment associated with the warehouse and offices.
• This may include primary POC for all related suppliers (Racking MHE, lighting, electrical, security, hardware (benches, scales, wrapping machines)
• Manage & review RAMS process for all on site works.
Technical & Administrative Duties
• Develop a strong understanding of warehouse systems and building infrastructure, including MHE, automation hardware and software, SCADA, and CMMS.
• Maintain accurate records of all planned and reactive maintenance activities, as well as spares inventory, keeping the Facilities and Engineering Manager informed on all matters.
• Carry out and document regular building compliance checks, such as emergency lighting tests and legionella control measures.
• To track and report defects, repair times, root cause and where available, associated costs to the Facilities and Engineering Manager.
Training & Process Improvement
• Partner with the operations team to deliver training for operatives and supervisors, supporting process management and driving continuous improvement.
• Promote strong employee understanding of warehouse processes and system performance metrics.
Automated Machinery Maintenance
• To conduct planned preventative maintenance aligned with Knapp and OEM requirements.
• To adopt the Knapp recommended daily, weekly and monthly maintenance schedule and ensure 100% compliance.
• To ensure that the operation of equipment and systems is compliant with OEM guidelines.
Breakdown repair and coordination
• Act as the first point of contact in the event of a process or equipment malfunction, ranging from jammed totes to faulty motors, sensors, or control systems.
• Take responsibility for prioritising diagnosis and identifying the quickest route to resolution.
• To co-ordinate and host site visits as appropriate with Knapp and other service Engineers.
What are we looking for
• Apprentice trained to NVQ level 3 preferred but not essential.
• Practical mechanical/electrical experience.
• Ambition to learn and develop engineering skills.
• Pragmatic approach to problem solving.
• Excellent communication skills.
• Reliable and dependable with the ability to cope and problem solve under pressure to keep operations running.
• Inquisitive mind, capable of learning quickly.
• Strong IT skills, including Word and Excel.
• Organised and competent at record-keeping and documentation.
• Experience and knowledge of H&S in a warehouse environment.
Why join asmodee?
We offer an opportunity to learn and develop in a growing company working with wonderful people and products. In addition to a competitive salary, you will receive a great benefits package including 24 days holiday, rising with service (+ bank holidays) and staff discount on all our products! We offer a hybrid working environment, offering flexibility to balance work and life.
Our Commitment
Our purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences. We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. asmodee is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment where everyone is treated with respect and dignity.