Key Account Executive
Bordon, GB, GU35 9GQ
The Asmodee Group is the leading independent publisher and distributor of board games in the world. ASMODEE is a French company created in 1995 with the objective of dusting off the classic image of the game world through modern and innovative games.
Today, ASMODEE is an international group, but it still retains the peppers of its DNA: sharing, expertise, originality, innovation and a nice dose of offbeat. Asmodee games are distributed in over 50 countries.
Asmodee is known and recognised for its best-sellers such as Catan, Ticket to Ride, Dobble, Splendor and its trading cards (Pokémon, Star Wars, Lord of the Rings licences, etc.).
The Asmodee Group has four main activities: Publishing and distribution of board games, Digital and Entertainment.
Job Summary
Please note, you must upload a cover letter to be considered for this position.
This role involves building and maintaining long-term, trusting relationships with our customers. The Account Executives role is to oversee select national retailers; developing new business from existing customers, proactively identifying new opportunities, and providing outstanding service to ensure customer satisfaction.
What does this role Involve
• Being the main point of contact for queries from specific customers.
• Take time to build great relationships with each customer so that you adapt the services and products to meet their specific needs.
• Pro-actively contact new and existing customers to make them aware of new & upcoming product releases to increase sales.
• Contact customers via phone and email to assist with a variety of sales queries.
• Capture & update customer information accurately.
• Be a team player, helping drive performance by constantly challenging self & by inspiring others to meet their goals.
• Respond to changing priorities and achieve tasks quickly and efficiently.
• Business travel to numerous off-site meetings and trade shows.
• Taking ownership of customer issues and working swiftly to resolve them to the satisfaction of the customer wherever possible.
What are we looking for
Essential Skills:
• Strong interpersonal skills with ability to quickly establish rapport and build trust.
• Confident communicator, both verbal and written.
• Adaptable to changing demands and priorities.
• Works well under pressure.
• Strong team player but happy to work independently.
• Positive and enthusiastic with a passion to learn and deliver fantastic customer service.
• Resilient and determined.
Desirable Skills:
• Strong attention to detail and excellent problem-solving skills.
• Strong IT skills, including Excel skills.
• Proactive, in terms of looking at new Sales/Marketing opportunities and understanding new problems.
• Experience with Business Development & opening new accounts.
• Previous experience in a sales role.
• Interest in gaming.
Why join Asmodee UK?
We offer an opportunity to learn and develop in a growing company working with wonderful people and products. In addition to a competitive salary, you will receive a great benefits package including 24 days holiday, rising with service (+ bank holidays) and staff discount on all our products! We offer a hybrid working environment, offering flexibility to balance work and life.
Our Commitment
Our purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences. We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. Asmodee is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment where everyone is treated with respect and dignity.