Product Support Coordinator
Camden Park, SA, AU, 5038
asmodee is a global leader in tabletop games, committed to bringing people together through great games and amazing stories. Listed on the Nasdaq Stockholm, we are headquartered in France, and our team of more than 2,200 people work across the globe throughout our wholly owned creative studios, distribution businesses, and the functions that support them. We offer one of the world’s largest catalogs of tabletop games, featuring iconic titles like CATAN®, Ticket to Ride®, Dobble/Spot it!®, and Exploding Kittens®. With a blend of in-house creations and games from our partners, our portfolio spans hundreds of games across digital and physical platforms.
As an employer of choice, we champion inclusivity, growth, and recognition, fostering a workplace where everyone feels valued. Joining us means shaping unforgettable gaming experiences while contributing to a more sustainable, connected world.
Discover how our people, games, and sustainability initiatives are making an impact and shaping the future of tabletop gaming.
Join us in finding your seat at our game table!
Job Summary
Reporting to the Head of Buying, we are seeking a proactive Product Support Coordinator to join our team.
We are seeking a great all-rounder who will be supporting our Admin and Buying teams.
We offer a positive, supportive and friendly team environment with a flexible hybrid workplace with the opportunity to work from home one day a week.
What does this role Involve
• Product creation and database maintenance
• Creating products in our system using excel templates and data entry into our B2B online platform
• Communicate with suppliers to ensure all product descriptions are appropriate and images are high quality
• Create and maintain product listings on Amazon
• Maintain supplier product listings on ERP
• Process supplier invoices into ERP online platform
• Ideally be able to assist in reviewing new products (Knowledge and passion of Board Games desired but not essential)
• Monitor a variety of inventory system alerts, reviewing each for investigation and correction
• Support product buyers and admin team in their day-to-day activities when required.
What are we looking for
• 2 years + experience working in an administrative role
• Data entry experience with high attention to detail
• Advanced knowledge of Microsoft Office Suite of programs including Outlook/excel.
• Skilled in Microsoft Excel, including advance functions such as VLOOKUP, pivot tables and the use of tools like “what if analysis” for date -driven decision making.
• Knowledge of database maintenance, ensuring accuracy, consistency and regular updates to support efficient business practices.
• Experience in product creation processes, including inputting and organising product-specific data would be an advantage
• Ability to multitask and build strong working relations
• Customer service experience
Why join us
• Friendly and supportive culture
• On the job training provided
• Access to Employee Assistance Program
Our Commitment
Our purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences. We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. asmodee is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment where everyone is treated with respect and dignity.