IT Business Analyst - Order to Cash
Lino Lakes, MN, US, 55014
Asmodee is a global leader in tabletop games, committed to bringing people together through great games and amazing stories. Listed on the Nasdaq Stockholm, we are headquartered in France, and our team of more than 2,200 people work across the globe throughout our wholly owned creative studios, distribution businesses, and the functions that support them. We offer one of the world’s largest catalogs of tabletop games, featuring iconic titles like CATAN®, Ticket to Ride®, Dobble/Spot it!®, and Exploding Kittens®. With a blend of in-house creations and games from our partners, our portfolio spans hundreds of games across digital and physical platforms.
As an employer of choice, we champion inclusivity, growth, and recognition, fostering a workplace where everyone feels valued. Joining us means shaping unforgettable gaming experiences while contributing to a more sustainable, connected world.
Discover how our people, games, and sustainability initiatives are making an impact and shaping the future of tabletop gaming.
Join us in finding your seat at our game table!
Job Summary
The IT Business Analyst – Order to Cash (O2C) supports and improves our business applications and processes across the customer order lifecycle. This role works closely with cross-functional teams including Sales, Customer Service, Finance, and the Warehouse to support daily operations, identify areas for improvement, and help implement changes that drive business value.
What will your role involve
Requirements Gathering and Analysis
- Collaborate with procurement and finance teams to identify process challenges and gather detailed business requirements.
- Translate business needs into functional specifications for system enhancements or workflow changes.
- Document current-state and future-state process maps, data flows, and system interactions.
Application Support
- Provide hands-on support for ERP and other business systems, with a focus on order processing and customer fulfillment.
- Troubleshoot user issues and escalate as needed to senior analysts or development teams.
- Assist with ERP configuration updates and related operational tasks.
Process Improvement
- Analyze current O2C workflows and suggest opportunities to improve accuracy, speed, and customer experience.
- Support business teams during system testing and validation phases.
Data Analysis and Reporting
- Assist with building and maintaining operational reports and dashboards.
- Analyze transactional data to identify trends or gaps impacting O2C performance.
Solution Implementation
- Participate in system enhancements, including requirement validation, UAT support, and go-live monitoring.
- Work with third-party vendors and internal developers to support integrations with eCommerce, CRM, WMS, and EDI systems.
Training and Documentation
- Create user guides, process documentation, and training materials.
- Help train end users on new functionality or system updates.
What do you bring
Position Skills & Qualifications
- Strong analytical and problem-solving skills with a process-first mindset.
- Excellent communication skills; able to work with both technical teams and business users.
- Detail-oriented with solid organizational skills and the ability to manage multiple priorities.
- Familiarity with cross-functional business processes, especially those related to sales orders, invoicing, shipping, and payments.
- Ability to work independently while collaborating in a team environment.
Experience/Education
- 3–5 years in a Business Analyst, Application Support, or ERP role.
- Experience in a consumer goods or distribution company strongly preferred.
- Exposure to ERP systems (Microsoft Dynamics 365 Business Central preferred).
- Familiarity with eCommerce, CRM integrations and/or EDI platforms (e.g., SPS Commerce, TrueCommerce).
- Knowledge of Excel, Power BI, or other reporting tools a plus.
- Bachelor’s degree in Business, MIS, Supply Chain, or related field.
Hesitant to apply because you don’t have all the experience or qualifications listed? Let us decide! The right candidate doesn’t always match up perfectly on paper. We believe that diverse perspectives and experiences bring fresh ideas and innovation to our team. If you’re passionate about this role and believe your unique background and skills could contribute to our mission, we’d love to hear from you!
Why join us
- 22 Days of PTO Annually
- 12 Paid Holidays
- Medical, Dental, Vision & Life Insurance
- Competitive 401K Match
- Paid Parental Leave
- 2 Paid Volunteer Days Off
- Flexible & Hybrid Schedules
- Extensive Game Discounts
- $250 Annually in Game Bucks
- Career Growth & Development
- Mental Health Programs
- Virtual Healthcare Options
- Employee Assistance Program
- Employee Referral Program
At Asmodee, we care about the health and wellbeing of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare and 401(k) retirement plans, as well as generous paid time off and hybrid schedules to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide a competitive total rewards and compensation package, with several benefits listed below.
Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, market conditions and specific work location. Base Salary Range: $90,000-$100,000.
Our Commitment:
Asmodee’s purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences.
We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. We seek to support our diverse community of players by creating representative gaming experiences that celebrate a variety of backgrounds, skills, and views. Diversity and Inclusion fuels our creativity and promotes internal and external equity which allows us to continue in our efforts to bring people together around the game table. Games are for everyone.
Nearest Major Market: Minneapolis