Senior Mass Market Sales Coordinator

Job Summary

The Senior Mass Market Sales Coordinator plays a key role in supporting Mass Market Sales Accounts through third-party representatives. This position is responsible for delivering accurate product information, ensuring efficient order processing, and assisting with special projects. As a highly visible role, it provides vital support to all third-party sales representatives and current coordinators through thoughtful planning, effective data management, and a focus on continuous improvement.

What will your role involve

• Collaborate with the Vendor Relations team to ensure third-party representatives receive complete and accurate product information.
• Complete all necessary account documentation to facilitate accurate and timely product setup.
• Support third-party representatives by managing order processing and coordinating special projects as needed.
• Partner with internal teams to streamline workflows, maintain data accuracy, and support ongoing process improvements.
• Serve as a key point of contact for third-party sales representatives, providing guidance and timely communication.
• Communicate details about upcoming products and promotions to third-party representatives in a timely and accurate manner.
• Serve as the primary customer contact for order processing, identifying sales opportunities, and coordinating scheduling needs.
• Invoice customers, resolve invoice holds, and manage payment processes for customer orders.
• Collaborate with current administrators and third-party representatives to address account needs and support new business initiatives.

What do you bring

Position Skills & Qualifications

• Superior verbal and written communication abilities, with the capacity to articulate complex ideas clearly and persuasively to diverse team members and clients.
• Demonstrated ability to drive improvements in customer satisfaction and employee engagement, fostering loyalty, retention, and long-term growth.
• Proven track record of managing multiple priorities while ensuring efficiency, quality, and timely delivery of sales initiatives.
• Ability to build and maintain effective working relationships across teams and departments, ensuring alignment and seamless execution of sales objectives.
• Strong ability to create accountability, empowering teams to meet and exceed performance expectations while driving continuous improvement.
• Demonstrated ability to remain positive, composed, and effective in high-pressure situations, adapting quickly to challenges while maintaining focus on long-term goals.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with the ability to leverage these tools to streamline operations, present compelling reports, and analyze sales data.

Experience/Education 

• Associate’s degree / bachelor’s degree or equivalent work experience.
• Full working knowledge of Target Partners Online (POL) and/or Walmart Scintilla.
• 3-5 years of relevant customers support or CPG experience Preferred experience working with Retailers

Hesitant to apply because you don’t have all the experience or qualifications listed? Let us decide! The right candidate doesn’t always match up perfectly on paper. We believe that diverse perspectives and experiences bring fresh ideas and innovation to our team. If you’re passionate about this role and believe your unique background and skills could contribute to our mission, we’d love to hear from you! 

Why join us

• 22 Days of PTO Annually 
• 12 Paid Holidays 
• Medical, Dental, Vision & Life Insurance 
• Competitive 401K Match 
• Paid Parental Leave 
• 2 Paid Volunteer Days Off 
• Flexible & Hybrid Schedules 
• Extensive Game Discounts 
• $250 Annually in Game Bucks 
• Career Growth & Development 
• Mental Health Programs 
• Virtual Healthcare Options 
• Employee Assistance Program 
• Employee Referral Program 

At Asmodee, we care about the health and wellbeing of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare and 401(k) retirement plans, as well as generous paid time off and hybrid schedules to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide a competitive total rewards and compensation package, with several benefits listed below. 

Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, market conditions and specific work location. Base Salary Range: $65,000-$75,000.