Community Manager
Roseville, MN, US, 55113
Fantasy Flight Games (FFG) is a pioneering publisher of hobby board and card games, including trademarked Living Card Games®. Established in 1995, FFG has earned a reputation for its epic themes, immersive gameplay, and top-level components. Many of FFG’s most popular titles are based on beloved licenses such as Star Wars™, Marvel, J.R.R. Tolkien’s The Lord of the Rings, and George R.R. Martin’s A Song of Ice and Fire. In addition, FFG has its own iconic universes such as Arkham Horror Files, Terrinoth Legends, and Twilight Imperium. Throughout the course of the studio’s rich history, FFG has published games in over thirty languages and distributed to more than fifty territories. Fantasy Flight Games is a subsidiary of Paris-based Asmodee Group, a leading global publisher of tabletop games.
Job Summary
The Community Manager will focus on creating engaging content for social platforms and execute the social media content plan to grow and nurture engagement within the FFG communities. This includes regular online communications on all FFG's social media channels, as well as responding to community inquiries via email and connecting with players at events. This position will also monitor community sentiment and feedback across relevant forums to help drive digital content and communication strategy. The Community Manager will be the first point of contact for community groups such as content creators and influencers.
What will your role involve
- Collaborate with the Marketing Manager to create engaging community-focused content across social media platforms (Instagram, Bluesky, Facebook, TikTok)
- Execute social media plans, which include scheduling posts and maintaining the social media calendar in Monday.com.
- Request and manage all social media graphics, including static images and videos, and secure localized versions of these assets to share globally as needed.
- Manage Licensor approval process for all requested assets in partnership with the Project Manager.
- Ideate engaging content for all platforms, including; articles, social media posts, newsletters, and videos.
- Engage with the online community and respond to comments and requests on social platforms, including Bluesky, Facebook, Instagram, YouTube, and Discord.
- Analyze metrics for organic social media and relevant community forums.
- Relay community feedback to relevant internal stakeholders.
- Devise and implement community communication initiatives in collaboration with the Marketing Manager.
- Moderate FFG live streams as well as monitor community feedback and suggestions.
- Engage with the community on camera to support FFG’s ongoing livestream strategy.
- Liaise with other departments to stay updated on new marketing initiatives, product and service developments.
- Attend conventions and any relevant workshops or networking events as needed.
- Liaise with external agencies or journalists to ensure accurate brand representation.
- Manage all on-site event posts including updates, schedules, photos, etc.
- Coordinate all influencer campaigns, including spoilers, review copies, interviews, and more.
What do you bring
Position Skills & Qualifications
- Knowledge of Sprout Social or similar programs to manage online postings on different platforms.
- Proficient in Google Analytics.
- Ability to speak on-camera to represent the FFG brand.
- Strong writing and verbal communication skills.
- Knowledge of marketing trends and techniques.
- Passion for digital communications and online spaces.
Education/Experience
- A degree in communication, English, journalism, marketing, or related field may be required.
- At least two years of professional experience with social media platforms; proven success in building audiences for brands through social media and digital content.
- Experience with Facebook, Instagram, Discord, Reddit, and YouTube is essential.
- Experience within the hobby game market or relevant fandom communities is strongly encouraged.
Hesitant to apply because you don’t have all the experience or qualifications listed? Let us decide! The right candidate doesn’t always match up perfectly on paper. We believe that diverse perspectives and experiences bring fresh ideas and innovation to our team. If you’re passionate about this role and believe your unique background and skills could contribute to our mission, we’d love to hear from you!
Why join us
- 22 Days of PTO Annually
- 12 Paid Holidays
- Medical, Dental, Vision & Life Insurance
- Competitive 401K Match
- Paid Parental Leave
- 2 Paid Volunteer Days Off
- Flexible & Hybrid Schedules
- Extensive Game Discounts
- $250 Annually in Game Bucks
- Career Growth & Development
- Mental Health Programs
- Virtual Healthcare Options
- Employee Assistance Program
- Employee Referral Program
At Asmodee, we care about the health and wellbeing of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare and 401(k) retirement plans, as well as generous paid time off and hybrid schedules to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide a competitive total rewards and compensation package, with several benefits listed below.
Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, market conditions and specific work location. Base Salary Range: $65,000-$75,000.
Our Commitment
Asmodee’s purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences.
We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. We seek to support our diverse community of players by creating representative gaming experiences that celebrate a variety of backgrounds, skills, and views. Diversity and Inclusion fuels our creativity and promotes internal and external equity which allows us to continue in our efforts to bring people together around the game table. Games are for everyone.
Nearest Major Market: Minneapolis